Frequently asked questions
What kind of products do you sell?
We offer exclusive, artist-designed apparel and lifestyle products, including t-shirts, hoodies, mugs, accessories, and more. Each piece is created with originality and community in mind — you won’t find them anywhere else.
How do I know what size to order?
Each product page includes a size guide to help you choose the right fit. If you’re between sizes, we recommend going one size up for extra comfort.
How long will shipping take?
Most orders are processed within 2–3 business days. Delivery times vary by location, but U.S. orders typically arrive within 5–10 business days. International shipping may take longer depending on your region.
Do you ship internationally?
Yes! We proudly ship worldwide. Shipping fees and times will be calculated at checkout.
Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking link by email so you can follow your package’s journey.
What’s your return/refund policy?
If there’s an issue with your order (wrong size, damaged item, or printing error), just reach out within 14 days of receiving your package. We’ll replace the item or issue a refund. For details, check our full Refund Policy.
Are your products sustainable?
We use print-on-demand production, which means items are only made when you order them — helping reduce waste compared to mass-produced fashion. Many of our items are also printed on eco-friendly materials when available.
Do you accept custom requests?
Currently, we don’t offer full custom designs, but we do release limited-edition collections and artist collabs. Be sure to sign up for our newsletter to hear about new drops first!
How can I contact you if I have questions?
You can reach us anytime through our Contact page or by emailing [support@yourstore.com]. Our team is happy to help with orders, sizing, or general inquiries.